Pool Food Runner
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
The Westin Mission Hills Golf Resort & Spa is looking for a Food Runner to join our team and facilitate collaboration between our kitchen culinary team and servers at our various food outlets.
Food Runner responsibilities may include serving food orders and removing used dishware, utensils, and trash. If you’d like to gain experience in the Food & Beverage industry and learn how to provide an excellent pool experience, we’d love to meet you. To be considered for this role, you should be available to work various shifts, including weekends.
Ultimately, you will ensure our guests have a high-quality pool experience by serving guests food in a timely and accurate manner.
Job Summary
- Deliver food orders from the kitchen to guests’ chairs rapidly and accurately
- Act as the contact point between Front of the House and Heart of the House associates
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the servers if needed with placing appropriate eating utensils and napkins
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill beverages, as needed
- Remove dirty dishware, utensils, and trash
- Answer guests’ questions about ingredients and menu items
- Inform pool servers and managers about customers’ feedback or requests (e.g. when they ask for the check)
Ideal Skills and Experience
- Experience as a Food Expeditor or similar entry-level role
- Understanding of hygiene and food safety rules
- Physical ability to carry heavy trays and stand for long hours
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment